Application Open

April 15 2019

Application Deadline

April 30 2019

Experience Level

5-7 Years

Experience Years

5 - 7 years


Banking/Insurance/Finance Information Technology

Related Courses

Computer Engineering Computer Science

Posted 3 months ago | 22 people are looking at this

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Enterprise Backup & E-mail Administrator - SIPML

Posted by

Stanbic IBTC Bank

POSITION: Enterprise Backup & E-mail Administrator - SIPML

JOB TYPE: Full-time

LOCATION: Lagos Lagos Island, Lagos

SALARY: Competitive


AGE LIMIT: No age restrictions



Job ID: 38961
Location: Lagos Island, Lagos
Job Sector: Information Technology and Services

Job Purpose

  • The purpose of the Enterprise backup & E-mail administrator is to manage daily backup of the company data, data center tasks/activities and E-mail Administration
  • Enterprise Backup & E-mail Administrator will also assist Enterprise Systems Support Engineer in providing first level support of IT Systems.

Key Responsibilities
Backup Administration: Ensure that backups of Critical Applications, databases and Operating Systems are taken:

  • Carry out daily backup and restore activities
  • Configure, install, and manage data backups for applications and systems
  • Manage tapes storage and movement (location and use)
  • Ensure that restore procedures are configured and tested
  • Periodically reviews the backup policies and procedures to ensure right application settings and accurate documentations.
  • Performs daily health check and maintains desired level of success rate for the backup jobs.
  • Maintains daily records of all the backup activities including problem documentation and actions taken to resolve it.
  • Reports backup, server, and storage operational status by gathering and prioritizing information.
  • Ensure excellent Customer Service throughout the Storage and Backup Operation
  • Perform routine tasks on tapes registration, movement, storage and disposal.
  • Ensure tape handling and management is as per control process and procedure documented.
  • Follow strictly all requirements of the daily tape handling activities.

Server and Storage Administration:

  • Carry out regular checks on the status of servers, Netapp storage, and tape libraries from a hardware and software standpoint.
  • Implement templates for standardizing all technical backup and recovery procedures for all sites
  • Upgrades backup infrastructure and improve the backup and recovery performance using latest applicable techniques
  • Regular maintenance of servers, backup software, and storage tools through the installation of software upgrades, patches, and hardware upgrades

IT Support / Help desk:

  • Proactively keeps the environment with latest release update and perform root-cause analysis to resolve frequent backup failures.
  • Troubleshoot, repair, maintain, install and perform testing activities on various computer equipment, peripheral, data communication and computer network system.
  • Ensure proper reports distribution.
  • Provide first level support of IT Systems (servers, Operations systems, Applications, etc)
  • Supervise Service Providers while they are working in the data center.
  • Manage E-mail platform for the Wealth Group and resolve all issues in a timely manner.

Data Center Administration:

  • Ensure proper maintenance of the Air Conditioning and FM 200 in the Data center and power room.
  • Ensure proper maintenance of the Central UPS and Stabilizer for the Data centers
  • Ensure that data centre physical security procedures are followed strictly
  • Fulfill administrative reporting requirements.
  • Monitor Data center environmental conditions and ensure they are within set limits.
  • Adhere to Data Centre rules and guidelines
  • Ensure tidiness and proper cable management in the Data Centre.
  • Uptime and availability of Data Center devices, Servers and Network devices

Messaging and Collaboration:

  • Manage E-mail platform for the Wealth Group and resolve all issues in a timely manner.
  • Manage Active Directory platform and treat all user creation and exits promptly.

Preferred Qualification and Experience

  • First Degree Field of Study – Systems Engineering
  • Master's Degree Field of Study – Operations Research
  • MCTS (Microsoft System Center Configuration Manager 2012), MCITP (Microsoft Windows Server 2008), MCTS (Microsoft Windows Active Directory 2008)


  • Up to 5 years Email Administration and Server Administration
  • Up to 2 Years Data Centre Administration
  • Ability to provide optimal IT support to departments to help facilitate meeting of the Group’s objectives

Technical Competencies:

  • Server Management – Windows:- Refers to the knowledge and experience required to manage Windows servers
  • IT Systems:-  Knowledge and understanding of various IT systems and related configurations as applied within a specified business environment.
  • IT Support:- Ability to provide optimal IT support to departments to help facilitate meeting of the Bank's objectives.
  • Troubleshooting Ability:- Knowledge and understanding of IT diagostic tools including the replication of errors in test environments.

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