Application Open

March 14 2019

Application Deadline

March 21 2019

Experience Level

3-5 Years

Experience Years

3 - 5 years

Industry

Telecommunication

Related Courses

Business Administration Marketing

Posted 1 week ago | 4 people are looking at this

Back to results

Account Partner - Strategic

Posted by

MTN Nigeria

POSITION: Account Partner - Strategic

JOB TYPE: Full-time

LOCATION: Lagos

SALARY: Competitive

MIN QUALIFICATION: HND, Second Class Upper

AGE LIMIT: No age restrictions

JOB DETAILS

Description

Job Description

  • To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
  • To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans which meet operational targets for revenues, profitability and customer satisfaction.
  • Increase MTN market share by achieving set target through effective account management, acquisition of new accounts as well as development and maintenance of current accounts.
  • Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
  • Carry full responsibility for the fulfillment of the sales process – from lead generation to bill delivery.
  • Prepare weekly and monthly corporate sales status reports. Perform continuous analysis of the relevant industry, to identify new prospects or opportunities for the corporate sales department.
  • Conduct research on potential customers and their disposable income using the data mining system.
  • Prepare and present all sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
  • Manage virtual team to ensure log of all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
  • Build an in-depth knowledge of the customers’ industry operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs
  • Maintain excellent partnership-relationships with customers, up to C-level, based on trust and an in-depth understanding of the customers’ business
  • Assist customers in understanding the value proposition and differentiations of the MTN data products and services.
  • Ability to liaise with supervisors on discount issues
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job Condition:

  • Normal MTNN working conditions
  • May be required to work extended hours
  • Open plan office

Experience & Training
Education:

  • First  degree in any related discipline
  • Fluent in English

Experience:

  • Minimum of 3 years’ experience in an area of specialisation; with experience with working with others
  • Experience working in a medium  organization

Training:

  • Basic IP Networking, Internet and VPNs
  • Internal conferences on telecommunications and consumer trends
  • Sales Training
  • Key Account Management Training
  • Relationship Management
  • Customer care/focus

Minimum Qualification

  • B.Sc, BA, HND, B.Ed or B.Eng

Other jobs you may like

Field Operations

9mobile Nigeria - Oyo, Nigeria

Competitive

Full-time - 3 days ago

Senior Engineer

9mobile Nigeria - Lagos, Nigeria

Competitive

Full-time - 3 days ago

Solution Architecture

9mobile Nigeria - Lagos, Nigeria

Competitive

Full-time - 3 days ago

Data Analyst

Nokia Nigeria - Lagos, Nigeria

Competitive

Full-time - 1 week ago

Data & Partnerships

MTN Nigeria - Lagos, Nigeria

Competitive

Full-time - 1 week ago